MTA halts service alerts on Twitter due to reliability issues and cost


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The Metropolitan Transportation Authority (MTA), the largest transportation network in North America that serves 15.3 million people, has announced that it will no longer provide service alerts on Twitter. The MTA operates New York City Transit, the Long Island Rail Road, Metro-North, and Bridges and Tunnels.

According to a statement from the MTA’s acting chief customer, Shanifah Rieara, their access to Twitter through its application programming interface (API) was involuntarily interrupted twice in the last two weeks, and “the reliability of the platform can no longer be guaranteed.”

Twitter had also requested the MTA to pay $50,000 a month to access the API.

“The MTA does not pay tech platforms to publish service information and has built redundant tools that provide service alerts in real-time,” Rieara said.

Instead, the MTA is advising riders to check its website, apps, email and mobile alerts for service updates.

Additionally, Twitter has recently begun taking away blue check marks from legacy verified accounts. This is causing the accounts to consider paying for a subscription or not. It has been around six months since Elon Musk purchased Twitter for $44 billion.

However, according to reports from Platformer and The Information based on an internal email, Musk says Twitter is now worth $20 billion.

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Full story

The Metropolitan Transportation Authority (MTA), the largest transportation network in North America that serves 15.3 million people, has announced that it will no longer provide service alerts on Twitter. The MTA operates New York City Transit, the Long Island Rail Road, Metro-North, and Bridges and Tunnels.

According to a statement from the MTA’s acting chief customer, Shanifah Rieara, their access to Twitter through its application programming interface (API) was involuntarily interrupted twice in the last two weeks, and “the reliability of the platform can no longer be guaranteed.”

Twitter had also requested the MTA to pay $50,000 a month to access the API.

“The MTA does not pay tech platforms to publish service information and has built redundant tools that provide service alerts in real-time,” Rieara said.

Instead, the MTA is advising riders to check its website, apps, email and mobile alerts for service updates.

Additionally, Twitter has recently begun taking away blue check marks from legacy verified accounts. This is causing the accounts to consider paying for a subscription or not. It has been around six months since Elon Musk purchased Twitter for $44 billion.

However, according to reports from Platformer and The Information based on an internal email, Musk says Twitter is now worth $20 billion.

Tags: , , ,

Media landscape

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1 total sources

Key points from the Left

No summary available because of a lack of coverage.

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Key points from the Center

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  • No coverage from Center sources 0 sources

Key points from the Right

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  • No coverage from Lean Right sources 0 sources
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  • No coverage from Far Right sources 0 sources

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  • No coverage from Other sources 0 sources
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